Phil Moore
Head of Operations
Phil joined BIHR in September 2020 as part-time Operations Coordinator, a role in which he was made full-time in in April 2021, before progressing to the role of Operations Manager in January 2022 and Head of Operations in 2024.
Phil is a highly experienced general / operations management professional and is responsible at BIHR for all aspects of the charity’s financial and administrative management.
What Phil brings to BIHR
35+ years’ operational management experience in the education & training and charitable / not-for-profit sectors.
25+ years’ financial management experience in SMEs, and an excellent understanding of charity finances, gained both from previous staff roles and as a former charity trustee / treasurer.
Extensive experience, gained as both a staff member and trustee, of supporting and ensuring best practice charity governance and compliance.
Extensive experience of establishing and co-ordinating financial and administrative systems, policies and processes.
Extensive experience in the planning and organisation of education and training programmes and in the management of charity conferences and events.
Excellent working knowledge of, and extensive prior involvement in, charity fundraising, HR processes and IT management.
Prior to his time at BIHR, Phil was the Operations Manager for a national mental health charity, where he reported directly to the Chair and Board of Trustees. He had previously been Director of Operations and member of the Senior Management Team at a college of further and higher education. For some eight years prior to joining BIHR, Phil was also Trustee and Treasurer of a charity working within state primary schools to improve literacy levels.
Phil is a graduate in English and a qualified teacher and trainer.