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Consultation Response

Proposed changes to reporting on restraint in mental health units

In June 2024, the Department of Health and Social Care asked whether they should change regulations to require staff in mental health units in England to notify the Care Quality Commission of the use of any form of restraint within 72 hours. 

What did BIHR say?

Our consultation response was co-written with Lived Experience Experts (LEEs) who contributed their direct experiences of either working in mental health trusts or as inpatients or family members of those accessing mental health services. BIHR also drew on our experience of running human rights programmes with mental health trusts from across the UK and of working with individuals and community groups to support them to understand their rights. 

We said that while we agree with the principle of introducing a measure to report all forms of restraint within 72 hours and the aim of increasing accountability, a reporting duty alone is not enough to effectively decrease the use of restraint. We believe the proposals must sit alongside a mandatory requirement for staff to be trained in human rights and supported to use a framework to make individualised and proportionate decisions. We raised several concerns, including:

1. Reporting focuses only on the use of restraint after it has happened.

Staff must be supported to use human rights frameworks to make rights-respecting decisions that are less likely to lead to restraint in the first place.   

“The use of restraint is systemic, you won’t get rid of that with reporting within 72 hours. It might be something that makes people step back and reflect…but it is not real change.”

Lived Experience Expert

2. The proposed data to be collected does not include qualitative data about what happened post restraint

Without information about, for example, whether there was a debrief or changes made to care planning with the involvement of the individual, the CQC cannot fully assess if a mental unit has culture in which practitioners are supported to review, reflect and learn from approaches to restraint. 

“We know that autistic people are over restrained and overmedicated but actually there is such a limited amount being done about that. Reporting the use of restraint for everyone will give us much better data”.

Lived Experience Expert

3. The data to be collected does not include an opportunity for the person who experienced the restraint to have their views heard.

We know that restraint often has a serious and long-term impact on a person. Without the perspective of the person and data which understands the impact on them, potential breaches of a person’s human rights may be missed.  

"A way to mitigate the impact would be to focus on reducing rather than only reporting the use of restraint. If practitioners are supported to understand and use the legal framework of the Human Rights Act, they will be able to make rights respecting decisions about the use of restraint. Where restraint is used as a last resort to keep a person or others safe and where this is done in the least restrictive way, this may be compliant with the HRA. However, all too often, restraint is used despite there being appropriate but less restrictive options. In some instances, the restraint itself may violate the right to be free from inhuman treatment, which is never permitted under the law (Article 3). If staff are confident in using human rights to navigate decision making around restraint it will lead to better outcomes for everyone."

BIHR Consultation Response

4. Adding to staff's administrative workload could impact the quality of care provided and have consequences for people's human rights.

Additional bureaucracy within the context of understaffed and over stretched units will exacerbate existing issues and may have unintended consequences for people’s human rights

"We are concerned that an unintended impact of adding an additional reporting requirement to the administrative workload of staff could be a reduction in the quality of the care provided."

BIHR Consultation Response

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